New to Pandora

You’ve joined a brand built on personal expression, meaningful moments, and care—and we’re so happy you’re here. Starting a new role is a big milestone, and your benefits are part of how Pandora supports you through this moment and many more to come.

Start with what matters most

We know there’s a lot to take in during your first weeks, so we’ve made benefits enrollment simple and approachable. This checklist will help you choose what fits you—your life, your priorities, and your plans ahead.

You have 30 days from your hire date to enroll in your Pandora benefits. Make your selections before the window closes.

  • Check your eligibility. You’re eligible for Pandora benefits if you’re a full-time employee.
  • Adding loved ones? If you plan to cover a spouse or dependents, have their Social Security numbers and birthdates ready. It’ll help enrollment go smoothly.
  • Explore your options. This site is your go-to resource for learning about your benefits. Take a few minutes to look around and get comfortable with what’s available.
  • Reflect before you choose. Thinking about your healthcare needs from the past year can help you select benefits that support you now—and protect what matters most going forward.

Benefits crafted with care

At Pandora, your benefits are about you—your life, your priorities, your people. That’s why we give you real choices, so you can choose the benefits that fit you and your family today and wherever life takes you next.

Your benefits at-a-glance

Here’s what’s available to you:

  • Cost sharing benefits: Medical, dental, and vision
  • Pandora-paid benefits: Basic life and accidental death & dismemberment (AD&D), short-term disability, and long-term disability
  • Employee-paid benefits: Hospital Indemnity, Critical Illness, and Voluntary insurance plans

Ready to enroll?

Follow the enrollment process through BenefitFocus. Remember as a new hire, you have 30 days to enroll in your Pandora benefits.

Enrolling in your benefits

BenefitFocus is your one-stop shop to enroll in, review, and update your benefits anytime you need it. Now it’s even simpler to access. With single sign on (SSO), you can find everything you need quickly and securely using your Pandora login. It’s your personal benefits dashboard where you can:

  • Enroll in your benefits
  • Add or update your beneficiaries
  • Make updates after a qualifying life event
  • Take care of any benefits needs, all in one place

On the go? No problem

Download the BenefitFocus mobile app via App Store or Google Play and sign in using your Pandora email and password—easy, convenient, and always within reach.

If you ever run into trouble with SSO or logging in, help is close by. Just submit a Benefits ZenDesk ticket, and we’ll help you get back on track.

When benefits begin

Your benefits plan year starts on August 1 and ends July 31 of each year.

As a new hire, your benefits begin on the first day of the month after your hire date. For example, if you start on April 15, your coverage kicks in on May 1.

Take action within 30 days

If you’re a new hire or you’ve recently moved from part-time to full-time, you have 30 days to enroll in your benefits. Once you make your selections, they’ll stay in place for the rest of the plan year, unless you experience a qualifying life event.

When life changes, your benefits can too

When a qualifying life event taps you on the shoulder—like getting married, welcoming a baby, gaining or losing other coverage—you have 30 days to update your benefits in BenefitFocus.

A few final touches

  • Some benefits may require evidence of insurability, so keep an eye out for next steps.
  • Many benefits offer mobile apps, giving you easy access whenever you need it. Check out Contacts to download the apps.
  • Your benefits are here for every stage of life. Visit this site anytime to rediscover resources and make the most of what Pandora offers.

Contacts and resources

Benefits ZenDesk

Enrolling and Eligibility