At Pandora, well-being goes beyond traditional benefits. Our additional well-being offerings support your mind, body, and everyday life, giving you flexible tools and resources that help you feel your best, both at work and beyond.
Pet adoption reimbursement
Welcoming a new pet into your home is a big moment—and we’re here to help make it a little easier. Pandora offers a $250 reimbursement to support the cost of adopting a pet. This amount is grossed up to help offset taxes, so you receive the full value of the benefit.
How the benefit works
How the benefit works
- Available once per calendar year
- Up to a lifetime maximum of 3 reimbursements
- Designed to help cover eligible adoption expenses
What’s covered, what’s not
What’s covered, what’s not
You can use this benefit for reasonable, adoption-related costs, including adoption or rescue organization fees, spay/neuter services (if part of adoption), required vaccinations at the time of adoption, and licensing fees.
Ongoing or post-adoption costs aren’t eligible, such as food, toys, or grooming; pet insurance; routine or follow-up vet care.
Eligible pets
Eligible pets
This benefit applies to cats and dogs adopted through licensed shelters, rescue organizations, and accredited adoption agencies. Purchases from breeders, pet stores, or informal/private adoptions without documentation are not eligible.
How to request reimbursement
How to request reimbursement
To receive your reimbursement:
- Submit a Benefits ZenDesk ticket.
- Include proof of adoption (such as an adoption agreement or certificate), itemized receipts for eligible expenses, and date of adoption.
- Submit your request within 90 days of the adoption date.
Payment details
Payment details
Approved reimbursements are paid through payroll. Payments are grossed up and reported for tax purposes. You’re responsible for any tax impact beyond the gross-up.
Legal plan
Life comes with moments—expected and unexpected—and having legal guidance can make all the difference. Pandora’s Legal Plan, through MetLife, gives you access to experienced attorneys and helpful tools to support you through everyday legal needs, with less stress and fewer out‑of‑pocket costs.
What’s included
What’s included
With MetLife Legal Plans, you have access to a nationwide network of qualified attorneys and digital tools that make legal support easier to use.
Get help with a wide range of legal matters, including:
- Family and personal
- Money and financial
- Home, real estate, and rental
- Estate planning and elder care
- Traffic and driving related issues
- Civil matters and disputes
- Divorce and/or legal separation
There are no copays, deductibles, or claim forms when you work with a network attorney for covered matters.
Estate planning—made simple
Estate planning—made simple
Planning ahead doesn’t have to be complicated. Through MetLife’s digital estate planning solution, you can create important documents online, often in as little as 15 minutes, such as:
- A Last Will and Testament
- Advance directives for healthcare decisions
- Durable financial powers of attorney
- Probate avoidance documents (availability varies by state)
If your situation is more complex, and you need more help, you’ll be guided to connect directly with a network attorney for additional support.
Easy access to the right attorney
Easy access to the right attorney
- Search for attorneys by ZIP code, specialty, experience, or identity attributes.
- Meet with attorneys in person, by phone, or by email.
- Get help scheduling appointments through the Client Service Center.
You can use the benefit as often as needed for covered matters—there’s no limit on use.
How the plan works
How the plan works
- Create an account at members.legalplans.com using your personal or work email.
- View your coverage and search for a network attorney.
- Contact the attorney directly to schedule a consultation or appointment.
All billing is handled between MetLife and the attorney, so there’s less for you to manage.
Coverage for your family, too
Coverage for your family, too
Coverage is extended to your spouse and dependent children. They, too, will have online access to search attorneys and use available tools through your account settings once you grant them permission.
Payment and enrollment
Payment and enrollment
- You must enroll during your Open Enrollment.
- You pay $9.11 each paycheck for MetLife Legal.
- Coverage continues as long as you’re enrolled in the plan.
Identity theft protection
Your identity is personal—and worth protecting. Pandora’s Identity Theft and Monitoring benefit, through MetLife and Aura, helps safeguard your personal information, finances, devices, and family in today’s digital world. This benefit works quietly behind the scenes, monitoring for suspicious activity and offering expert support if something doesn’t look right—so you can move through everyday life with confidence.
Questions? Contact Aura Customer Support at (844) 931 2872.
Interested in joining an ERG?
Employee Resource Groups (ERGs) are employee-led and designed to ensure that all employees are acknowledged, accepted, and encouraged to prosper during their time at Pandora. Check out our various ERGs and join the ones that work for you, even if you just want to be an ally for that group!
Wear the brand you love…at a discount
Pandora is proud to offer the Employee Jewelry Purchase Program, a special perk that lets you enjoy Pandora jewelry at exclusive employee pricing. This benefit is designed to help you build product knowledge, show your brand pride, and shop with confidence—while keeping everything transparent and compliant.
What you get
What you get
Eligible employees receive discounted pricing off the Manufacturer’s Suggested Retail Price (MSRP) for most Pandora products:
| Product category | Your Discount |
|---|---|
| Silver | 50% off |
| Unique metal blends | 50% off |
| 14K Gold | 50% off |
| Diamond | 25% off |
| Service fees (such as engraving) | 50% off |
| Jewelry care items (care kits, clasp openers, polishing cloths) | 50% off |
| Jewelry boxes and premium gift wrapping | 50% off |
| Pandora Cares Plans | Not eligible |
Rules and eligibility
Rules and eligibility
- Who’s eligible: Core full-time, part-time, and flex associates paid directly by Pandora (employees not scheduled in a calendar month are ineligible unless on approved leave).
- Discounts: Most jewelry and accessories are 50% off MSRP; diamond jewelry is 25% off MSRP. Pandora Cares plans aren’t eligible.
- Timing matters:
- Limited or collaboration collections: available 10 days after launch
- New cycle launches: available one week after launch
- Quantity limits apply: You can’t purchase items that are among the last two units in any size or style.
- Personal use only: Purchases must be for yourself or as a genuine gift.
- No stacking: Employee discounts can’t be combined with promotions, loyalty rewards, or other offers.
- Payment rules: Purchases must be made by you, using approved payment methods.
- Spending limits: Quarterly purchase caps and diamond limits apply based on your role.
For full details and exceptions, review the Employee Discount Purchase Policy.
Celebrate your milestones—one meaningful piece at a time
The Employee Service Credit Program is our way of saying thank you for your dedication to Pandora. Each year, eligible employees receive an electronic service credit to celebrate their service milestone—so you can choose a piece of Pandora jewelry that feels personal, memorable, and worthy of the moment.
How it works
How it works
- Who’s eligible: All full-time and part-time employees
- What you receive: An annual electronic service credit to use toward jewelry purchases at any Pandora-owned and operated location
- How to use it: Electronic service credits can be redeemed for jewelry and must be used in accordance with the Employee Discount Purchase Policy.
Annual service awards amounts
Annual service awards amounts
| Years of Service | Gift Card Value |
|---|---|
| 1 | $100 |
| 2 | $150 |
| 3 | $200 |
| 4 | $250 |
| 5+ | $300 |
Take action! Electronic service credits expire one year after delivery, so be sure to treat yourself before they do.
Extra help when life takes an unexpected turn
Pandora understands that not every challenge is covered by insurance. That’s why additional support may be available during times of serious hardship. If you experience an unexpected emergency—such as a medical crisis, natural disaster, or family emergency—Pandora’s Emergency Fund may be able to help.
What to expect
What to expect
- Available to full-time and part-time employees after 30 days.
- Designed to provide short term financial relief during urgent situations.
- Submit an Emergency Fund Application through Benefits ZenDesk. Requests are reviewed confidentially and with care.
This support is available to help you get through difficult moments, so reach out when needed. Contact:
- HR or Benefits Team: Your go to for coverage and eligibility questions
- Insurance partners: Available for plan specific details and claims support
