Everyone needs time to recharge—whether it’s a vacation, a personal errand, or a sick day to rest and recover. Your Pandora benefits have you covered!
Taking time off
Choose the type of time off you need to take (vacation, personal, sick, etc.), select your dates/hours, and submit for approval through Plan.Dora.
Time off for full-time employees
If you’re a regular full-time employee, you have a mix of personal time, sick time, vacation, and a few special days available to you to use as needed.
You accrue vacation time based on your years of service, starting with your very first paycheck. Unable to use all your vacation time in any given year? Don’t stress! You can roll over up to five days (40 hours) into the next calendar year. California employees can roll over up to 240 hours into the following year.
If you hit an anniversary, your accrual rate changes in the pay period when your anniversary occurs.
Time off for full-time employees
Time off for full-time employees
| Years of service | Accrual rate | Vacation leave |
|---|---|---|
| 0–4 years | 3.0770 | 10 days |
| 5–9 years | 4.615 | 15 days |
| 10+ years | 6.154 | 20 days |
- Personal time: Five days each year can be used at your discretion. Unused days don’t carry over.
- Sick Paid Time Off: Ten days each year can be used for sick purposes only. Unused sick time carries over (unlimited). View the Pandora Sick Leave policy.
- Celebration Day: One day each year can be used at your discretion. Unused day doesn’t carry over.
- Birthday: One day each year can be taken on or around your birthday based on business needs. Unused day doesn’t carry over. Note: Birthday day off is provided only to U.S. retail staff.
- Volunteer Day: One day each year for regular corporate and AMDC employees is permitted after a 90-day waiting period. An unused day doesn’t carry over. Store managers receive four hours each year for volunteer time off.
Time off for new hires or mid-year new hires
Time off for new hires or mid-year new hires
| Benefit period | Personal | Sick* | Celebration day | Birthday** | Vacation*** |
|---|---|---|---|---|---|
| 1/1–6/30 | 40 hours | 80 hours | 8 hours | 8 hours | Accrual |
| 7/1–9/30 | 24 hours | 40 hours | 8 hours | 8 hours | Accrual |
| 10/1–11/30 | 0 hours | 20 hours | 0 hours | 8 hours | Accrual |
| 12/1–12/31 | 0 hours | 0 hours | 0 hours | 0 hours | Accrual |
* View the Pandora Sick Leave policy for details.
** Birthday is for retail staff only.
***Vacation is accrued based on your years of service. View the vacation accrual chart for details.
Check your PTO balance
When you go to check your PTO balance, you’ll see vacation, sick, and other eligible time-off balances. You can use Plan.dora to view your accrued time off. If something doesn’t look right, reach out sooner rather than later, so it can be reviewed before payroll closes.
Time off for part-time employees
If you’re part-time, you accrue sick/leave based on hours worked.
- You will accrue one hour of sick leave for every 30 hours worked (accrual rate is 0.0334) starting immediately upon your hire date. You can track your hours directly in your Plan.Dora profile.
- Unused sick/leave carries over year to year (unlimited).
- Sick Paid Time Off is forfeited upon termination.
- You do not accrue vacation time.
2026 U.S. holidays
Holiday schedules can vary by role and location. Use the list that matches your team (U.S. Corporate or U.S. Retail). If you’re not sure which applies, ask your manager.
2026 U.S. holidays
2026 U.S. holidays
| Holiday | Observed day |
|---|---|
| New Year’s Day | 1/1 |
| MLK Day | 1/19 |
| Memorial Day | 5/25 |
| Juneteenth Day | 6/19 |
| Independence Day (observed) | 7/3 |
| Labor Day | 9/7 |
| Thanksgiving Day | 11/26 |
| Day After Thanksgiving | 11/27 |
| Christmas Eve | 12/24 |
| Christmas Day | 12/25 |
| New Year’s Eve | 12/31 |
U.S. Retail 2026 observed holidays
U.S. Retail 2026 observed holidays
| Holiday | Observed day |
|---|---|
| New Year’s Day | 1/1 |
| Memorial Day | 5/25 |
| Independence Day | 7/4 |
| Labor Day | 9/7 |
| Thanksgiving Day | 11/26 |
| Christmas Day | 12/25 |
Retail locations: Some retail locations (for example, Rhode Island and Massachusetts) observe additional state-specific holidays. Check your local schedule or ask your manager for the location-specific list.
Need help? If you’re not sure which time-off type to use, or if you have a question about your balance, start with your manager.
Additional time off
Time off to mourn
Time off to mourn
When you lose someone close to you, taking care of yourself and your loved ones comes first. Regular full-time employees may receive up to five days of paid bereavement leave in the event an immediate family member passes.
Immediate family members include your child, parent, spouse or domestic partner, grandparents, grandchildren, siblings, and anyone related by blood or affinity whose close relationship is the equivalent of family.
If you need bereavement leave, notify your supervisor as soon as possible and share the dates you expect to be away. You may be asked to provide documentation.
Note: If a bereavement leave law applies where you work, refer to your state’s State Supplement for any additional or different requirements.
Time off to vote
Time off to vote
Your voice matters. Whenever possible, vote before or after your scheduled work hours.
If your schedule makes that difficult, arrange voting time off with your manager before Election Day. Managers may approve a reasonable period of leave during the workday.
Pandora follows all state voting leave laws. Time off to vote is unpaid for non-exempt team members unless required by law; exempt team members will not have their pay reduced.
Jury duty service
Jury duty service
Pandora supports you in meeting your civic and public service responsibilities. If you’re summoned for jury duty, you’ll be excused from work in accordance with this policy and applicable state law.
Notify your immediate manager as soon as possible. Pandora will pay the difference between your regular earnings and jury duty pay for up to 30 workdays per calendar year.
This policy does not apply if you volunteer for jury duty service or appear as a party or witness in a court or administrative agency proceeding, unless you appear at Pandora’s request or state law prohibits this exclusion.
Pandora may ask you to provide a copy of your jury duty summons or other proof of service.
Frequently asked questions
Can I use sick time for appointments?
Can I use sick time for appointments?
Sick Paid Time Off is for sick purposes, including medical appointments when they qualify as sick leave. If you’re unsure which time type to select, check with your manager before submitting.
What paid time off carries over to the next year?
What paid time off carries over to the next year?
Vacation: You can roll over up to five days (40 hours) into the next calendar year (California: up to 240 hours).
Sick time: Unused sick time carries over (unlimited).
Personal, Celebration Day, and Volunteer Day: Unused time does not carry over.
When does my vacation accrual rate increase?
When does my vacation accrual rate increase?
When you reach a service anniversary, your accrual rate changes in the pay period when your anniversary occurs.
