Everyone needs time to recharge—whether it’s a vacation, time for a personal errand, a sick day to rest and recover, or a moment that matters most. Beginning January 1, 2027, Pandora is making time away easier to manage with an enhanced PTO program designed for more flexibility, simplicity, and support.
Taking time off
Whatever the reason for taking time off—vacation, sick, personal, celebrating!—you can use straight Paid Time Off (PTO) and submit your request through Plan.Dora. Friendly tip: A quick heads-up to your manager about your planned time off and coverage is always a good idea, especially during peak retail periods or blackout dates.
Time off for full-time employees
If you’re a regular full-time employee, Pandora’s 2027 enhanced PTO program gives you one PTO bank to manage. Vacation, Personal, and Celebration time will be combined into one annual PTO advancement based on your years of service.
2027 Paid Time Off updates
If you’re an eligible full-time employee, beginning January 1, 2027, you will receive your annual PTO advancement up front, based on your years of service. Instead of tracking separate vacation, personal, and celebration time off, you’ll have one PTO balance to use for all purposes.
Current 2026 time-off rules remain in effect through December 31, 2026. You won’t lose hours you’ve already earned, and you can continue to use them as you normally would, consistent with policy and manager approval.
Here’s a snapshot of the 2027 annual PTO advancement for regular full-time employees:
| Years of service | Annual PTO advancement | Equivalent days |
|---|---|---|
| 0–2.99 years | 160 hours | 20 days |
| 3–4.99 years | 200 hours | 25 days |
| 5–6.99 years | 224 hours | 28 days |
| 7+ years | 240 hours | 30 days |
- One PTO bank: Vacation, Personal, and Celebration time are combined into one annual PTO advancement.
- Available up front: Your annual PTO advancement is provided on January 1 each year, based on your years of service.
- Service milestones: If you reach a new years-of-service level during the year, you’ll receive that year’s higher allocation on January 1 of that year.
- Sick time stays separate: Sick time is still used for sick-policy purposes and is not part of the PTO bank.
- Volunteer time: Volunteer time will not be included in the PTO bank. You’ll request Volunteer time directly in Plan.Dora, similar to Jury Duty or Bereavement.
Sick time stays separate
Your full 80-hour Sick time bank is available at the beginning of the year, giving you immediate access to time away when illness or health needs occur. Sick time will then be refreshed up to an 80-hour cap at the beginning of each year. Need more time off? Review your leave options.
PTO advancement if you’re a new hire or move to full-time status midyear
PTO advancement if you’re a new hire or move to full-time status midyear
If you’re a new hire or you move from part-time to full-time employment after January 1, you’ll receive a prorated PTO advancement based on the date you start full-time work and your years of service.
| Years of service | 1/1–3/31 | 4/1–6/30 | 7/1–9/30 | 10/1–12/31 |
|---|---|---|---|---|
| 0–2.99 years | 160 hours | 120 hours | 80 hours | 40 hours |
| 3–4.99 years | 200 hours | 150 hours | 100 hours | 50 hours |
| 5–6.99 years | 224 hours | 168 hours | 112 hours | 56 hours |
| 7+ years | 240 hours | 180 hours | 120 hours | 60 hours |
Check your PTO balance
When you check your PTO balance in Plan.Dora, you’ll see your eligible time-off balances, including your PTO advancement and Sick time. If something doesn’t look right, reach out sooner rather than later so it can be reviewed before payroll closes.
Holidays
Visit the Time Off page to view the 2026 holiday schedule.
The 2027 holiday schedule is coming soon!
What happens if I leave Pandora?
Unused Paid Time Off is forfeited when your employment ends, unless you live in one of the following states, where state law requires you to be paid out: California, Colorado, Illinois, Louisiana, Massachusetts, Montana, Nebraska, North Dakota, and Rhode Island. If payout is required, you will receive a prorated when your employment ends. View the policy and FAQs.
Balances from 2026 to 2027
If eligible, you will receive payment for unused PTO hours at the end of 2026. Keep in mind that how unused PTO is treated varies, based on applicable country, state, provincial, and local laws. Where required by law, eligible unused PTO will be paid out in accordance with those requirements.
To help you better understand what applies in your location, view the chart in our FAQs, which outlines how unused PTO will be treated based on your location. Note: Your eligibility is determined by your work location, not your home address.
Ending balances year after year
You will be advanced as much Paid Time Off year after year as your cap allows (depending on your years of service). The more PTO you use in a year, the more PTO advancement you’ll receive the following year.
Terminations in 2027 and beyond
Unused Paid Time Off will be forfeited when your employment ends, unless you live in one of the following states, where state law requires you to be paid out: California, Colorado, Illinois, Louisiana, Massachusetts, Montana, Nebraska, North Dakota, and Rhode Island. If payout is required, you will receive a prorated when your employment ends. View the policy and FAQs for details.
Frequently asked questions
What happens to the time I already earned before January 1, 2027?
What happens to the time I already earned before January 1, 2027?
If eligible, you will receive payment for unused PTO hours at the end of 2026. Keep in mind that how unused PTO is treated varies, based on applicable country, state, provincial, and local laws. Where required by law, eligible unused PTO will be paid out in accordance with those requirements.
To help you better understand what applies in your location, view the chart in our FAQs, which outlines how unused PTO will be treated based on your location. Note: Your eligibility is determined by your work location, not your home address.
What happens when I reach a service anniversary?
What happens when I reach a service anniversary?
Your annual hours cap is advanced on January 1 for the year you reach the next level up for years of service. For example, if you were hired in August 2024, you’d receive your three-year allocation in January 2027.
Is Pandora’s Sick Policy changing?
Is Pandora’s Sick Policy changing?
Yes. You will receive an annual advancement of 80 sick hours, and balances will refresh annually up to the 80-hour cap. Sick time should be used for purposes covered by the Sick Policy; PTO should be used for purposes covered by the PTO Policy.
